Introduction

Welcome to Shadi Done. We value your privacy and are committed to protecting your personal information. Shadi Done operates as a trusted Marriage Proposal Website designed to help individuals find meaningful and compatible life partners in a secure online environment.

This Privacy Policy explains how we collect, use, store, process, and share your information when you access or use our website, mobile applications, services, and related features. By registering, creating a profile, or using any part of our Marriage Proposal Website, you agree to the practices described in this Privacy Policy.

We encourage you to read this policy carefully to understand how your information is handled and what rights you have regarding your personal data.

Information We Collect

To provide reliable matchmaking services, improve user experience, and maintain the security of our Marriage Proposal Website, we collect information from various sources.

A. Information You Provide

When creating an account or using our services, you may provide:

• Full name

• Gender

• Date of birth

• Email address

• Mobile number

• City and country

• Educational qualifications

• Profession and employment details

• Religion, caste, and family information

• Marital status

• Personal interests and preferences

• Profile photographs

• Partner preferences

• Testimonials and success stories

The information you choose to provide helps us improve matchmaking accuracy and enhance the overall experience on our Marriage Proposal Website.

B. Payment Information

If you subscribe to premium services, payments are processed through trusted payment partners. We may receive transaction-related information such as:

• Payment status

• Transaction identification numbers

• Subscription details

We do not store complete credit card or banking information on our servers.

C. Customer Support Information

When you contact customer support, we may collect:

• Support requests

• Communication history

• Technical issues reported

• Feedback and suggestions

This information helps improve service quality and user satisfaction.

D. User Generated Content

Information shared through:

• Messages

• Profile updates

• Uploaded photographs

• Testimonials

• Success stories

• Community interactions

may be processed to provide matchmaking services and maintain platform functionality.

Information Collected Automatically

To improve the performance and security of our Marriage Proposal Website, certain information is collected automatically.

Activity Information

We may collect:

• Login times

• Search activity

• Profile views

• Click patterns

• User interactions

• Features used

• Communication activity

Device Information

We may collect:

• IP address

• Device model

• Browser type

• Operating system

• Application version

• Device identifiers

• Language settings

Log Information

Our servers automatically record information whenever you use the platform. This may include:

• Access dates

• Error reports

• Referral URLs

• System activity

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember preferences

• Improve performance

• Enhance security

• Analyze traffic

• Personalize content

Users can manage cookie settings through their browser preferences.

Information From Third Parties

We may receive information from trusted third-party sources.

Social Media Registration

If you choose to register using social media services, we may receive information associated with your account, including:

• Name

• Email address

• Profile image

• Public profile details

You can control permissions through your social media account settings.

Marketing and Analytics Partners

We may receive analytical information from service providers that help us understand user behavior and improve the Marriage Proposal Website experience.

Mobile Number Collection and Sharing

Why We Collect Mobile Numbers

Your mobile number is collected primarily for:

• OTP verification

• Account security

• Fraud prevention

• Communication purposes

Sharing of Mobile Numbers

We do not sell mobile numbers to advertisers, marketers, or unrelated third parties.

Mobile numbers may only be shared when:

• A connection request is mutually accepted.

• Users choose to reveal contact information.

• Legal obligations require disclosure.

User Control

You may manage contact visibility by visiting:

Settings → Privacy → Contact Preferences

Users may update or remove mobile numbers subject to account verification requirements.

How We Use Your Information

The information collected is used to operate and improve our Marriage Proposal Website.

Matchmaking Services

We use profile information to:

• Recommend suitable matches

• Improve compatibility suggestions

• Personalize user experiences

• Enhance profile visibility

Account Management

Information helps us:

• Verify accounts

• Maintain account security

• Process subscriptions

• Resolve disputes

Customer Support

Information is used to:

• Respond to inquiries

• Provide technical support

• Improve customer experience

Service Improvement

We analyze information to:

• Improve platform performance

• Develop new features

• Understand user preferences

• Enhance matchmaking accuracy

Communication

We may send:

• Match recommendations

• Service notifications

• Promotional updates

• Security alerts

• Account-related communications

Users can manage communication preferences through account settings.

Legal Basis for Processing

Where applicable, we process information based on:

• User consent

• Contractual obligations

• Legal requirements

• Legitimate business interests

• Protection of user safety

Sharing of Information

We respect your privacy and do not sell personal information.

Information may be shared under the following circumstances:

With Other Users

Profile information visible on the Marriage Proposal Website may be accessible to users according to your privacy settings.

With Service Providers

We may share information with trusted partners providing:

• Hosting services

• Payment processing

• Analytics

• Customer support

• Security monitoring

All service providers are required to protect information and use it only for authorized purposes.

Legal Compliance

We may disclose information when required by:

• Court orders

• Government authorities

• Legal investigations

• Regulatory obligations

Protection of Rights

Information may be shared when necessary to:

• Prevent fraud

• Protect user safety

• Enforce terms and conditions

• Defend legal claims

User Privacy Controls

We provide several tools that allow users to manage their information.

Users may:

• Edit profile details

• Change visibility settings

• Block users

• Restrict profile access

• Update communication preferences

• Manage photo privacy

These controls help users maintain a secure experience on our Marriage Proposal Website.

Rights of Users

Depending on applicable laws, users may have the following rights:

Right to Access

Request a copy of personal information held by us.

Right to Correction

Correct inaccurate or incomplete information.

Right to Deletion

Request deletion of personal information.

Right to Restrict Processing

Request limited processing of data.

Right to Object

Object to specific processing activities.

Right to Withdraw Consent

Withdraw consent previously provided.

Security Measures

Protecting user information is a priority.

We implement:

• SSL encryption

• Secure databases

• Firewalls

• Access controls

• Security monitoring

• Data protection procedures

While we strive to protect information, no online system can guarantee absolute security.

Users should:

• Use strong passwords

• Protect login credentials

• Avoid sharing sensitive information publicly

• Access accounts from trusted devices

Data Retention

We retain information as long as necessary to:

• Provide services

• Maintain records

• Resolve disputes

• Comply with legal obligations

After account deletion, certain information may be retained for up to six months for security, fraud prevention, legal, and operational purposes.

International Data Transfers

Information may be processed and stored in different countries where our partners and service providers operate.

By using our Marriage Proposal Website, you acknowledge that information may be transferred internationally while maintaining appropriate safeguards.

Children’s Privacy

Our services are intended only for individuals legally eligible for marriage according to applicable laws.

We do not knowingly collect information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Significant changes may be communicated through:

• Email notifications

• Website announcements

• Account notifications

Continued use of the Marriage Proposal Website after updates constitutes acceptance of the revised policy.

Account Deactivation and Deletion

Users may deactivate or permanently delete accounts at any time.

Deactivation

Deactivation temporarily hides your profile while preserving account information.

Permanent Deletion

Permanent deletion removes your profile and account information from active systems.

Certain information may be retained temporarily for:

• Legal compliance

• Security investigations

• Fraud prevention

• Regulatory obligations

After the applicable retention period, information will be permanently removed where legally permissible.

Contact Us

If you have questions regarding this Privacy Policy or the handling of your information, please contact Shadi Done through the contact information available on our website.

By using Shadi Done, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the data handling practices described herein.